Privacy Policy

Last updated: June 26, 2026

Introduction

This Privacy Policy explains how Snavio collects, uses, and stores your information when you use our app. By using Snavio, you agree to the practices described below.

Information We Collect

We collect basic data necessary to operate the app, including:

• Email address, when you create an account
• Chat messages and questions you submit
• Images you capture or upload through the camera
• Lens configurations you create

How We Use Your Information

• To provide and operate the app and its AI-powered features
• To store your chats and lenses
• To process and manage your subscription through Google Play
• To give you a good lens experience

Third Parties We Share Data With

We share your data with third-party service providers who help us operate the app, including:

• Cloud storage providers to securely store your account, chats, lenses, and images
• Email delivery services to send you transactional emails, including authentication links
• AI service providers to process your text and images and generate responses

These providers process data only on our behalf and are contractually obligated to protect your information. We do not sell your data.

Data Control

You can manage your data at any time by emailing support@heurova.com.

• Delete your account: Your account and all associated data will be permanently deleted.
• Download your data: You will receive a copy of your stored data.

Requests are completed within 30 days.

Minimum Age

Snavio is intended for users aged 13 and older. We do not knowingly collect information from children under 13. If we learn we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible. If you believe a child under 13 may have provided us with personal information, please contact us at support@heurova.com.

Security

We take reasonable measures to protect your data. However, no method of transmission or storage is completely secure. Avoid sharing sensitive personal information through the app.

Changes to This Policy

We may update this policy from time to time. We will post the new policy here with an updated "Last updated" date. Continued use of the app after changes constitutes acceptance.

Contact

For any privacy-related questions: support@heurova.com